Hi colleagues,
I wanted to open up a conversation around something that’s been affecting us heavily over the past few quarters: rising shipping and logistics costs.
At EcoWare Distributors, we move bulk products to retailers, and our shipping expenses have nearly doubled compared to last year. This has made it difficult to keep quotes competitive. We’ve tried absorbing some of the costs, but that’s not sustainable long term.
Some strategies we’ve considered include:
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Consolidating shipments and reducing delivery frequency
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Partnering with third-party logistics providers for better rates
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Negotiating more aggressively with freight companies
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Passing partial costs to customers while explaining transparently why prices changed
I’m curious how others here are tackling this challenge. Are your clients understanding when you explain the situation, or does it usually create friction? Have you found a balance between keeping customers happy and protecting your company’s margins?
Looking forward to hearing your experiences.